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How can I get an account details document?

On Web

  • Go to the balance you want the proof of account details document for:
  • Select More…
  • Select Get proof of account details

On mobile apps:

  • Go to the balance you want the proof of account details document for:
  • Click the three dots
  • Select the Get proof of account details option

(Note: If you can’t see this option, please update the app and try again)

How do I get an official signature?

To request a signed document from us, please contact us. Please note this can take up to 7 working days.